Orders are accepted on these terms,

Goods belong to ‘CHESS EPoS Limited’ until paid in full

 Payment:- deposit with orders, balance due on delivery by cash or cheque. For cheque payments please make payable to ‘CHESS EPoS Limited’ BACs payment please call for bank details.

 Guarantees:- new goods are fully guaranteed for 12 months, reconditioned items for 3 months. Subject to reasonable use, we will repair goods free of change or replace at our option.

 Consequential loss:- under no circumstances will ‘CHESS EPoS Limited’ be liable for claims for loss of use, loss of product, or consequential loss of any kind in relation to goods or services provided by ‘CHESS EPoS Limited’

Prices:- prices published will be honoured if possible, but goods will be invoiced at the price ruling at the time of dispatch.

 Returns:- Standard goods can be returned for credit with prior agreement, at the customers expense and within three days of delivery, subject to them being clean and without damage, and with all the original packaging, tools, manuals. A restocking charge of 20% and any collection, damage or cleaning will be charged. Return of non standard goods is not accepted.

Warranty terms

 Our products have a 12 months warranty against manufacturing defects. ( Unless other wise stated)

 Any goods which are subject to warranty claim should be returned to us for inspection. Upon inspection we will repair or replace defective unit.

 Warranty dose not cover accidental or deliberate damage, acts of god, damage incurred by incorrect use or not following manufacturers instructions or power failure and over loading. The goods must not be modified or repaired by anyone other than one of our engineers or nominated service agents.

 Any products that have not failed due to manufacturing defects will be required at the cost of the customer. We reserve judgement on this and our decision is final.

 Carriage costs for the return of goods it us will be the responsibility of the customer. Non warranty repairs are carriage changeable.   

 Warranty dose not cover the incorrect purchase of our products, if goods are returned due to incorrect specification then we reserve the right to refuse the return of goods or charge a return to stock fee.

The warranty will become invalid if the products have not been used for the purpose they were designed for